Privacy Policy – Madina Center School

Effective Date: 01 Sep 2025

Madina Center School (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information about students, parents/guardians, and staff through our websites, portals, mobile apps, and communications (including SMS).

1) Information We Collect

• Identity & Contact: student/parent names, student ID, email, phone, address.
• Academic & Attendance: classes, grades, attendance, behavior notes.
• Fees & Payments: fee schedules, invoices, partial payment details (we do not store full card numbers on our servers).
• Technical: device/browser info, IP, usage logs, cookies (see “Cookies” below).
• Communications: messages you send to us, SMS/WhatsApp opt-in/opt-out status.

2) How We Use Your Information

• To operate the school (enrollment, classes, attendance, assessments).
• To send important updates (attendance alerts, fee reminders, schedule changes, emergencies).
• To provide support and respond to inquiries.
• To comply with legal/administrative requirements and safeguard students.
• To improve our systems, websites, and services (analytics and security).

3) SMS Notifications (Opt-In, Content & Opt-Out)

By providing your mobile number and agreeing to receive messages, you consent to receive SMS about attendance, fees, schedules, exams, events, and important announcements. Message frequency varies. Message & data rates may apply.

How to stop SMS: You can opt out at any time:

• Reply STOP to any message; or
• Reply 2244 to stop SMS from Madina Center School; or
• Contact us using the details in the “Contact Us” section and request removal.

After you opt out, you may still receive non-promotional or legally required messages (e.g., emergency alerts).

4) Legal Basis / Consent

We process personal information based on your consent, school’s legitimate interests, contractual necessity, and/or legal obligations (depending on your jurisdiction). Where required, we obtain verifiable parental consent for students under the applicable age.

5) Sharing & Disclosure

• Service Providers: IT, hosting, SMS/email gateways, payment processors—only as needed to perform services for us.
• School Authorities & Regulatory: When required by law or school policy.
• Safety: To protect students, staff, or the public from harm or fraud.

We do not sell personal information.

6) Data Retention

We retain records only as long as necessary for educational, legal, or operational purposes and then securely delete or anonymize them.

7) Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure.

8) Cookies & Online Tracking

Our websites/portals may use cookies for session management, preferences, analytics, and security. You can manage cookies in your browser settings; some features may not function without them.

9) Children’s Privacy

Student data is handled under school policy and applicable laws. Parents/guardians may review or request corrections through school administration.

10) Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing, and to withdraw consent. To exercise your rights, contact us (see below). We will verify your identity before fulfilling requests.

11) International Transfers

If data is transferred to another country, we use appropriate safeguards as required by law.

12) Changes to This Policy

We may update this Policy from time to time. Changes take effect when posted. The “Effective Date” will reflect the latest version.